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Mahanagar Telephone Nigam Ltd.
MTNL - Mumbai
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Email: helpdesk.mumbai@mtnl.net.in














































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MTNL, Internet Services

INTELLIGENT NETWORK


_UAN SERVICE
___

_The Service in brief
___

This service allows a subsriber to publish a national number and have the incoming calls routed to different destinations based on various criteria such as the geographical location of the caller, the time,the day or the date on which the call is made.
_Service Features
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Core Features Optional Features
_Access Procedure
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The user can make a UAN call using the following dialling procedures.
For connecting to subscriber's termination:
Dialling Plan : 190122YYYY
Access Code : 1901
UAN Number : YYYY ( 4 digits)
Access No. : 0901-22-XXXX for National Numbers.


_Charging
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Call terminating on UAN subscriber's lines are charged to the calling party on normal network charges.

_Whom to Contact
___

For Applying :

D.E.( PR ) : 2209 4045
P.R.O.( LC ): 2207 2690
Office of General Manager( LC ),
Charanjit Rai Marg, Fort, Mumbai-400 001

For technical details, dial UAN No. : 1901-22-6789 / SDE(IN) on 24327002 / 24382486

For complaints, dial Toll Free No. : 1800221500



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